Privacy Policy

Last updated: September 16, 2026

This Privacy Policy explains how Miraclli, a trading name of MIRACLEMI LLC ("we", "us"), collects, uses and shares your personal information when you visit miraclli.com, make a purchase or contact us.

Who Is Responsible for Your Data

MIRACLEMI LLC, 420 SW 7th St, Ste 1015, Miami, FL 33130, United States, is responsible for the personal information collected through this website. You can reach us at contact@miraclli.com or +1 (914) 431-6522.

Information We Collect

  • Order information: name, shipping and billing address, email address, phone number, and the items you order. Payment card details are collected and processed by our payment gateway, not stored by us.
  • Account information: if you create an account, your login details and order history.
  • Device information: IP address, browser type, time zone, pages viewed and how you reached our site, collected through cookies and similar technologies (see our Cookie Policy).
  • Communications: the content of emails, calls and contact form messages you send us.

How We Use Your Information

  • To process and deliver your orders, send order confirmations and tracking updates.
  • To answer your questions and handle returns and refunds.
  • To screen orders for fraud.
  • To send marketing emails if you have opted in. You can unsubscribe at any time using the link in each email.
  • To improve our website and understand how visitors use it.
  • To comply with legal obligations, including tax and accounting rules.

How We Share Your Information

We share personal information only with service providers who help us run the store: Shopify (our e-commerce platform), our payment gateway, shipping carriers (USPS, UPS), our email service provider and analytics tools. These providers may only use your data to provide their services to us. We may also disclose information when required by law. We do not sell your personal information.

Your Privacy Rights

Depending on where you live, you may have the right to access the personal information we hold about you, to correct it, to delete it, to receive a copy of it, and to opt out of marketing. California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and the right not to be discriminated against for exercising their rights. To exercise any right, email contact@miraclli.com. We respond within 45 days. You can also manage targeted-advertising preferences on our Your Privacy Choices page.

Data Retention

We keep order records for as long as required by US tax and accounting law (generally 7 years). Marketing data is kept until you unsubscribe. Account data is kept until you ask us to delete your account.

Security

Our website uses SSL/TLS encryption. Payments are handled by a PCI DSS compliant gateway. Access to customer data is limited to staff who need it to serve you.

Children

Our website is not intended for children under 13 and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. The date at the top shows the latest version.

Business Information

Miraclli is a trading name of MIRACLEMI LLC
420 SW 7th St, Ste 1015, Miami, FL 33130, United States
Email: contact@miraclli.com
Phone: +1 (914) 431-6522
Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM ET (Eastern Time)
We answer every message within 24 hours on business days.